Hi. I’m Sally.

Sally CarsonI’m a User Experience Designer with over 10 years of industry experience. So, according to Malcolm Gladwell’s 10,000-Hour Rule, I’m a certified expert. Twice. (Don’t worry, I did the math.) I know my stuff, but I also realize that my biggest insights are going to come from listening. That’s the key to user experience design: listening, observing, and building empathy.

My Design Principles

  1. Digital products are for humans. Not for robots, and definitely not for spiders.
  2. Listen. I mean really listen.
  3. Good design comes from understanding and empathy.
  4. Sketch, prototype, test, iterate. Rinse and repeat.
  5. Creativity comes from a place of playfulness — so have fun!

My goal is to help you create amazing experiences for your audience. I use human-centered design to understand your customers’ needs, all with a focus on meeting your business objectives. I’m the “bees knees” at user experience design and design strategy, but I also have a breadth of knowledge in front-end web development, and visual design.

If you’re interested in working with me, get in touch!

Bonus: Fun Facts About Me

  • I spend a lot of time with biologists and go on mushroom forays.
  • Heroes: Ray Eames, Jacques Cousteau, Amelia Earheart, Buckminster Fuller, Jane Jacobs.
  • I’m a retired bicycle messenger.
  • Some day I will live off the grid, in a yurt, and grow my own food.
  • I’ve done two huge bicycle tours: one down the East Coast, one in Thailand
  • I’ve been a vegetarian for 13 years.
  • My personal blog, Fixpert.com has been going since 2005 and has over 1,000 posts!